Terms Of Use

Introduction

Welcome to www.drbronnershop.com (the "Website"), operated by Dr. Bronner's. These Terms of Use ("Terms") govern your access to and use of the Website, including all content, features, and services made available through the platform. By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, and any other applicable policies posted on the Website. If you do not agree with any part of these Terms, you must not access or use the Website.

Eligibility

To use the Website, you must be at least 13 years of age. If you are between 13 and 18 years old, you may use the Website only with the consent and supervision of a parent or legal guardian. By using the Website, you represent and warrant that you meet these eligibility requirements and that all information you provide is accurate and truthful.

Permitted Use

You may use the Website solely for the following purposes:
  • Browsing product information, learning about Dr. Bronner's brand, products, and values.
  • Placing orders for products in compliance with our Terms of Purchase.
  • Creating and managing a personal account (if applicable) to track orders, save preferences, or subscribe to newsletters.
  • Contacting customer support for assistance related to the Website or products.
You agree to use the Website in a manner that is legal, respectful, and compliant with these Terms. Specifically, you shall not:
  • Use the Website for any fraudulent, unlawful, or unauthorized purpose.
  • Interfere with or disrupt the Website’s functionality, including servers, networks, or security features.
  • Attempt to gain unauthorized access to the Website, user accounts, or confidential information.
  • Use automated tools (e.g., bots, scrapers) to access, collect, or harvest data from the Website without prior written permission.
  • Post, transmit, or share content that is harmful, offensive, harassing, defamatory, or infringing of intellectual property rights.
  • Modify, copy, reproduce, distribute, or reverse-engineer any content or software from the Website.
  • Violate any applicable laws, regulations, or third-party rights.

User Accounts

  • Account Creation: To access certain features (e.g., order tracking, saved addresses), you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account.
  • Account Responsibility: You agree to notify us immediately at service@drbronnershop.com if you suspect any unauthorized use of your account. We shall not be liable for any loss or damage arising from your failure to protect your account credentials.
  • Account Termination: We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in conduct that we deem harmful to the Website, other users, or our business.

Intellectual Property

All content on the Website, including but not limited to product images, logos, brand names, text, graphics, and software, is the exclusive intellectual property of Dr. Bronner's or its licensors. All trademarks, copyrights, and other proprietary rights are protected by applicable laws. You may not use, reproduce, or distribute any intellectual property from the Website without our prior written permission.

Third-Party Links & Content

The Website may contain links to third-party websites or content. These links are provided for your convenience only, and we do not endorse or control third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites. Accessing third-party links is at your own risk, and you should review the terms and policies of those sites before using them.

Disclaimers of Warranty

The Website and all content, products, and services made available through it are provided "as is" and "as available" without any warranties of any kind, either express or implied. Dr. Bronner's disclaims all warranties, including but not limited to:
  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that the Website will be error-free, uninterrupted, or secure.
  • Warranties regarding the accuracy, completeness, or reliability of content or product information.
We do not warrant that products will meet your specific needs or expectations, and individual results may vary. Your use of the Website and products is at your own risk.

Limitation of Liability

Dr. Bronner's shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to or use of the Website, including but not limited to damages related to lost data, lost profits, or business interruption. Our total liability for any claim arising from these Terms shall not exceed the amount you paid for products or services through the Website (if applicable).
This limitation of liability applies even if we have been advised of the possibility of such damages and shall survive the termination of these Terms or your use of the Website. Some jurisdictions may not allow the exclusion of certain warranties or limitations of liability, so these provisions may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Dr. Bronner's, its affiliates, employees, and partners from and against any claims, damages, liabilities, costs, or expenses (including reasonable attorney’s fees) arising from:
  • Your use of the Website or violation of these Terms.
  • Your submission of content or information to the Website.
  • Your purchase or use of Dr. Bronner's products.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or business operations. When we make updates, we will post the revised Terms on the Website. Your continued access to or use of the Website after the updated Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms regularly.

Termination

We reserve the right to terminate or suspend your access to the Website at any time, with or without cause, and without prior notice. Upon termination, your right to use the Website will immediately cease, and all provisions of these Terms that by their nature should survive termination (e.g., intellectual property, limitation of liability, indemnification) shall remain in effect.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Maryland, USA, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Maryland, USA.

Contact Us

If you have any questions, concerns, or disputes related to these Terms of Use, please contact us:
  • Mailing Address: 3386 Sudlersville South, Laurel, Maryland 20724, USA
We will work with you to resolve any issues in a fair and timely manner.